Employment

Software Dev Manager

Amazon Web Services (AWS)

December 2020–Present

• Build AWS Accounts for all customers to create accounts and access other services.

CTO

DTI Management

November 2017–December 2020

• Restructure the dev team into small crews: growing by ten times for a $300MM/year enterprise.
• Implement agile dev processes: reducing the release interval from weeks to hours.
• Design architecture for cloud migration: achieving 0% downtime for sales processing.

CTO

1Ticket.com

July 2017–December 2020

• Move to a serverless, microservice architecture on AWS: reducing infrastructure costs by 7.4 times.
• Reduce double sales across key marketplaces by five times: helping increase revenue by 4 times.
• Build an infinitely scalable backend: increasing throughput from 2k tickets/hour to 200k/hour.

Assistant Professor

University of the District of Columbia

August 2014–August 2018

• Taught cloud computing: principles, algorithms, and tech (EC2, S3, DynamoDB, Hadoop, EMR).
• Taught network security and cryptography: theory, implementation, and hacking with Python 3.
• Taught advanced web development: techniques and technologies (React, Bootstrap, PHP, MySQL).

Senior R&D Engineer

 Observable Networks

November 2012–July 2014

• Developed fast scalable data structures for big data analysis; reduced query time by 190 times.
• Automated server provisioning and deployment on Amazon EC2; reduced install time by 10 times.

Research Assistant

Washington University in St. Louis

August 2006–November 2012

• Designed a file distribution protocol that reduced distribution times on data centers by 41 times.
• Built a distributed application that reduced costly Internet traffic by 40 times.

Technical Intern

Intel Corporation

May 2008–August 2008

• Developed utilities and methods to analyze the I/O dependence of Intel x86-based Unix applications.

Education

St. Louis, MO

Washington University in St. Louis

August 2006–December 2012

• Ph.D. in Computer Engineering, December 2012. GPA: 3.6
• M.S. in Computer Engineering, May 2009. GPA: 3.6

Wichita Falls, TX

Midwestern State University

August 2002–May 2005

• B.S. in Computer Science and Mathematics (Double Major), May 2005. GPA: 3.9

Technical Experience

Projects 

• Open-source (2019). Contributed to AWS SAM and AWS CloudFormation.
• Online News (2001–2016). Web applications for online news: CloudFront, API Gateway, Lambda.
• Bitmap Filters (2014). In-memory data structure to speed up query execution: compared to SQL, faster by 10–290 times. Python, SQLAlchemy, Celery, Amazon S3, RedShift, ElastiCache (Redis).
• Peer-to-peer Protocol (2010–2012). Data transfer protocol to saturate gigabit links in data center networks: faster than Twitter's alternative by 41 times. Python, C, EC2.

Additional Experience and Awards

• Publications (2007–2013): Wrote and published ten research papers.
• Chancellor’s Fellow (2006–2011): Awarded a competitive five-year fellowship to complete Ph.D.
• Intel Goodie Drawer Award (2008): Honored for delivering timely and relevant analyses.
• President’s Medal of Excellence (2005): Won graduation medal for highest GPA in college.
  

See details in my curriculum vitae: https://shakirjames.com/cv.html